Company
Thames Global Limited is a company registered in England and Wales.
—
Eligibility
Our website is intended for business-to-business (B2B) transactions only.
By placing an order, you confirm that you are purchasing goods for resale, trade, or business use and not as a consumer.
You must be at least 18 years old and legally capable of entering into binding contracts.
—
Orders & Acceptance
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion.
A contract is formed only when we issue an order confirmation in writing (email or invoice).
—
Pricing & Payment
All prices are quoted in GBP (£) and exclude VAT unless stated otherwise.
Payment terms: [e.g., payment upfront / 30 days credit for approved accounts].
We reserve the right to change prices without prior notice.
—
Delivery & Risk
Delivery times are estimates only and may vary depending on stock and shipping conditions.
Risk of loss or damage passes to you upon delivery.
Title to goods remains with Thames Global Limited until payment is received in full.
—
Returns & Refunds
Returns are only accepted for faulty or damaged goods, reported within [X] days of receipt.
Returned goods must be unused, in original packaging, and authorised by us before return.
Refunds or replacements will be processed at our discretion.
—
Liability
We do not accept liability for indirect, special, or consequential losses, including loss of profits or business.
Our liability for any claim shall not exceed the price of the goods supplied.
—
Intellectual Property
All content on our website (logos, images, text, product descriptions) is the property of Thames Global Limited or its licensors.
You may not reproduce, copy, or distribute any material without prior written consent.
—
Compliance & Resale
You are responsible for ensuring that the products you purchase are resold in compliance with all applicable laws and regulations in your market.
We are not responsible for misuse or misrepresentation of our products once resold.
—
Force Majeure
We shall not be liable for any failure or delay due to events outside our reasonable control, including natural disasters, strikes, supply chain disruptions, or government actions.
—
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
—
Amendments
We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our website constitutes acceptance of the updated Terms.
To apply for a wholesale account, go to our website and click on the ‘Wholesale Account’ section. Fill out the required form with your business details, including tax ID and resale certificate. Once submitted, our team will review the application and respond within 2–3 business days. Approved customers will gain access to our exclusive pricing and product catalog.
Yes, we provide commercial invoices that are accepted by Amazon for ungating purposes in most categories. However, approval depends on Amazon’s internal verification process and your seller performance history. While many sellers successfully use our invoices, we do not guarantee ungating outcomes. We also provide support if guidance is needed for submission.
Yes, our products can be sold on marketplaces like Amazon, Walmart, and eBay. We do not impose any selling restrictions. However, you are responsible for following the terms and listing rules of each platform. If a brand or category is restricted, you must ensure that you are eligible to sell it.
We accept ACH transfers, wire transfers (domestic and international), and Wise payments. Occasionally, credit or debit card payments may be allowed for verified accounts. Payment instructions are provided with each invoice, and we do not ship orders until full payment is received and confirmed.